1. Introduction
Terramare Group IKE (“Terramare Group”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete a contact or property inquiry form
- Subscribe to our newsletter or updates
- Request information about our properties
- Communicate with us via email, telephone, or WhatsApp
- Engage our services as a buyer, seller, or tenant
The personal information we may collect includes: name, email address, telephone number, country of residence, and any additional information you choose to provide in your message.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited, time spent, and navigation patterns
- Referring website or source
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested information about properties
- To facilitate property transactions and related services
- To send relevant property listings and market updates (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect against fraudulent or unauthorized activity
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: When you voluntarily submit your information through our forms
- Contractual necessity: When processing is required to fulfill our services
- Legitimate interests: For improving our services and website security
- Legal obligation: When required by applicable law
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Trusted third parties who assist in operating our website and conducting our business
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with any merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Property inquiry data is typically retained for 24 months from the date of last interaction.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Request limitation of processing
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal data in accordance with the GDPR.
9. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
- Email: [email protected]
- Phone (Greece): +30 697 252 1246
- Phone (Spain): +34 697 743 159
- Address: Stratsa 2, 57001 Thermi, Thessaloniki, Greece